🔒 SurgiKure Healthcare is committed to protecting your personal and medical information. This policy explains how we collect, use, and safeguard your data when you use surgikurehealthcare.com.
1. Information We Collect
We collect information you provide directly, including:
- Personal Information: Name, mobile number, email address, branch/city preference, and medical condition when filling consultation forms.
- Medical Information: Details about your health condition or symptoms shared voluntarily for the purpose of connecting you with appropriate specialists.
- Device & Usage Information: IP address, browser type, pages visited, and time spent on our website (via cookies and analytics tools).
- Communication Records: Records of correspondence via phone, email, or WhatsApp.
2. How We Use Your Information
- To connect you with appropriate specialist surgeons and schedule consultations at our branches
- To respond to inquiries and provide patient support
- To send appointment reminders and follow-up communications
- To improve our website, services, and patient experience
- To comply with legal and medical record requirements
3. Medical Confidentiality
All medical information shared with SurgiKure Healthcare is treated with the highest level of confidentiality. Your health information is shared only with the healthcare professionals directly involved in your care and only with your explicit consent. We adhere strictly to doctor-patient confidentiality principles.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only with:
- Specialist doctors at our SurgiKure branches (Visakhapatnam, Hyderabad, Vijayawada, Tirupati)
- Partner hospitals for surgery coordination
- Insurance companies — only for cashless claim processing with your consent
- Technology service providers who help operate our website under strict confidentiality agreements
5. Cookies
We use cookies to enhance browsing experience and analyse traffic. You may disable cookies in your browser settings, though this may affect certain website features.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure. However, no internet transmission is 100% secure.
7. Your Rights
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your information (subject to legal requirements)
- Right to withdraw consent for marketing communications at any time
8. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors. Patients under 18 must be accompanied by a parent or guardian.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
For privacy-related queries: info@surgikurehealthcare.com · +91 7670968977